At Dhev Cars, we prioritize your privacy and are dedicated to ensuring that your personal information is protected. This Privacy Policy outlines how we gather, use, disclose, and secure your information when you engage with our website and services. By accessing or using Dhev Cars, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We collect personal information to provide you with a seamless and secure experience. This includes information like,

• Your name, email address, phone number, and mailing address
• Driver''s license information for identity verification
• Financial information to facilitate transactions
• Vehicle details, such as make, model, year, and VIN for car listings

1.2 Non-Personal Information

We also gather non-personal data to enhance user experience and improve our platform’s functionality. This includes,

• Browser type and version
• Operating system
• IP address and general location data
• Device type and other technical information
• Pages you visit and your interactions with our website

2. How We Collect Information

We obtain information through various methods.

• Direct submissions: When you provide your information through our website forms, emails, or phone conversations.
• Automated technologies: Using cookies and web beacons to track your activity on our site.
• Third-party sources: We may collect information from external parties, such as credit agencies or government databases, for identity verification or fraud prevention.

3. How We Use Your Information

Your information is used to,

• Streamline the process of buying and selling pre-owned vehicles, ensuring a smooth and efficient transaction experience.
• Our systems utilize your details to manage and secure payments, facilitating a reliable financial process.
• To safeguard against fraud and ensure secure access, we verify user identities using the information provided.
• We analyze user interactions and behavior to continuously improve our website's functionality and overall service quality.

Additionally, we use your information to keep you informed about updates, new services, and special offers from Dhev Cars. Lastly, we adhere to all legal regulations and requirements to ensure compliance with applicable laws.

4. Information Sharing and Disclosure

We may share your personal information under specific conditions. We may share it with service providers to assist with payment processing, marketing, or IT support. Additionally, we collaborate with business partners, such as car dealerships and financial institutions, to facilitate and support our services. Your information may also be disclosed when required by law or to ensure the safety of our users and others. In the event of a business transition, such as a merger, acquisition, or sale, your information might be transferred to the new owner. We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We take your data security seriously and implement the several measures to safeguard your information. We use encryption to protect sensitive data like payment details from unauthorized access. Our systems undergo regular security assessments to identify and address potential vulnerabilities. We also provide training for our staff on best practices for data protection to ensure they handle your information appropriately. Additionally, we implement access controls to limit access to sensitive information based on individual roles and needs. While we make every effort to protect your data, it is important to note that no online transmission or storage method can be guaranteed to be 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information.

• Access and correction: You can request to view or update your personal information at any time.
• Deletion: You may request that we delete your personal information under certain conditions.
• Opt-out: You can choose not to receive marketing communications from us.
• Cookie preferences: Manage or disable cookies through your browser settings.

To exercise any of these rights, please contact us via the information in Section 8.

7. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, technology, or legal obligations. We will notify users of significant updates by posting the revised policy on our website. The "Last Updated" date will indicate when the policy was last modified. We recommend reviewing this Privacy Policy regularly to stay informed about how we protect your data.

8. Contact Us

If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at:

DHEV CARS

Email: [email protected]

Address: 22, opp. Seethalakshmi Mills gate stop, Astalakshmi Nagar, Lion City, Thiru Nagar Madurai

Phone: +91-0452-2911081

9. Consent

By using Dhev Cars' website and services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.